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Our Privacy Policy

Our Privacy Policy

 

We value your privacy on our website, as a paying customer OR a visitor, and are committed to protecting your privacy. We want your experience here to be positive and safe!

 

This statement discloses the privacy practices for How-To-Plans. We have designed our website so that no personal identifying information is displayed online or is accessible to the general public. You can freely browse the How-To-Plans.com website without telling us who you are or revealing any personal, private or secure information about yourself.

 

Of course there are some times when visiting our website that you may have to enter some information, such as placing an order or attempting to place an order, asking a question by email, contacting customer service, giving us feedback, signing up for our newsletter, entering a contest, etc. Rest assured, any information you provide to us is treated with top level care and with your privacy in mind.

 

 

What information do we collect?

If you are just visiting (browsing) our website, you can do so anonymously! We do not collect any personal information! We want you to freely look around and browse our store and not have to worry about being watched! We may track I.P. addresses in order to see which pages are being used and visited, but we will not know who you are.

 

If you do decide to contact us, place an order, enter a contest, submit a photo or sign up for our newsletter, we only ask for the basic information that is appropriate to process the order or keep in touch with you. You have our word that we will never sell or rent your personal information to any outside source!

 

 

What do we use your information for?

When you place an order with us.

1. Your Name and Order Number: This is used for customer identification.

2. Your Mailing Address: We need this to make sure you get your shipment.

3. Your E-mail address: This is where we send order status notifications (order received, order shipped, etc.)

4. Your Phone Number: We promise we will not call unless there is a problem with the order!

5. Credit Card Number: All payment information entered through this web site is done so through a secure server with SSL encryption.
See our Security Policy for more info.

 

When you sign up for our newsletter .

The only information that is required is your email address. Newsletters are only emailed or sent to users who opt in or request to get this information. Users who have subscribed can cancel their subscription at any time by following instructions contained in each issue of the newsletter OR by contacting us either by email or phone.
See our Newsletter page for more info.

 

 

Do we disclose any information to outside parties?

Absolutely not! We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption. We are committed to protecting your privacy and ensuring that all customer information is kept confidential. We DO NOT sell, trade, or rent any personal information to anyone. This includes your e-mail address, mailing address, phone number(s) or even your name.

 

 

Do we use cookies and what are they?

Yes, we use cookies. Actually all websites that have a shopping cart use cookies! Cookies are small files used to remember and process the items in your shopping cart and save your preferences for future visits. Without these files, you would not be able to add items to a cart. The information that is collected in these small files is only used when you visit and shop on our website. The information we collect with cookies is not sold, rented, or shared with any outside parties.

For more information, see What Are Cookies?

 

 

Is my information secure?

Yes! All sensitive payment information entered through this web site is done so through a secure server with Secure Socket Layer (SSL) encryption. This technology scrambles the information so that it is only to be accessible by those that are authorized such as MasterCard, Visa, Discover, AmEx, PayPal, Google Checkout, etc.

 

We are committed to protecting your privacy and ensuring that all customer information is kept confidential and secure.

Please see our Security Policy  for more info.

 

 

What about links to outside websites?

How-To-Plans.com contains some select links to other websites. Even though we only accept links from trusted and screened websites, we have no control of their policies. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.

 

 

What are log files and why do we use them?
A log file (or server log), is a database file (or several files) automatically created, maintained and saved by a website to examine traffic patterns, number of visitors, pages accessed, IP addresses, browser types, etc. We maintain log files of the traffic that visits How-To-Plans.com so that we can better understand and our customers and improve our website offerings based on this information. We do not and can not link any information gathered in these log files to personally identifying information. Log files are simply used to manage traffic information.