Please, read through the following information before ordering. If you don't find the answer you are looking for here, you might want to go to the Frequently Asked Questions link. And as always you can contact us by e-mail. We answer all questions.
Our Guarantee: If you are not 110% satisfied ... return the item for a full refund!
"I would just like to say that I am very pleased with your site. It was easy to work and follow. I am especially pleased with the quick time I received my how to plans of the rocking horse. It was less than a week. Wow! I am impressed, Thank You!- Dawn M.
Accepted Payment Methods
Credit Card Payment
We accept Visa, Mastercard, Discover and American Express credit card payments. Payment can be made through our website shopping cart or by phone. NOTE: At this time, American Express card payment is not an option with the "shopping cart" and can only be processed with phone orders.When paying by credit card, item(s) will be shipped upon verification (this is usually the next day).
Check or Money Order Payment
Payment can also be sent via the mail. The shopping cart has an option for sending payment by mail - Just fill in the info, print the order and mail it with your check or money order. Or use our printable mail-order form (see link below). When paying by money order, item(s) will be shipped upon receipt of payment. When paying by check, item(s) will be shipped after check clears our bank (this usually takes 7 days).
PayPal Payment
Yes, we do accept payment through PayPal! Unfortunately, the shopping cart is not direcly linked to PayPal. If you choose PayPal during check-out, you will have to go to the PayPal site (after you finalize the order), and manually send payment via e-mail to our registered PayPal account: " barryrach@how-to-plans.com ".
You will be provided with more instructions during check-out.
NOTE: PayPal is an electronic payment service. To use this service, you must sign up first.
Why we want your e-mail address!
So we can keep you informed of your order status (date ordered, date paid, back-order/delay info, expected shipping date and date shipped). We believe in good communication! We DO NOT send out ads through e-mail. See our "Privacy Policy" below, for more info.
Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption. We are committed to protecting your privacy and ensuring that all customer information is kept confidential. We DO NOT sell, trade, or rent any personal information to anyone. This includes your e-mail address, mailing address, phone number(s) or even your name.
When you place an order with us, the information you provide is used for: Customer identification. Shipping of orders. Customer contact regarding status of order. Your e-mail will only be used to confirm your order.
Our Guarantee
We offer a "No Question's Asked", 30 day money-back guarantee on all products! Buy with confidence because We stand behind what we sell! If, after receiving the item, you are not 100% satisfied, just let us know and we'll make the return process easy. Please note: Before returning an item you will need to contact us (e-mail, mail or phone) for a return authorization and shipping instructions. Item must be returned in good condition with the original packaging materials. Unfortunately, shipping & handling fees are not refundable.
Disclaimer:* Pictures used on this website are for reference only, simply because your final project will probably "look" different due to modifications and available materials used during fabrication.
Shipping / Handling Charges
We ship daily, Monday - Friday!
USA Orders
Shipping/Handling charges for USA customers are shown below.
..... Up to $ 9.99 - $2.25
$10.00 to $19.99 - $2.95
$20.00 to $29.99 - $3.95
$30.00 to $49.99 - $4.95
$50.00 to $79.99 - $5.95
$80.00 and up - FREE
* Sales Tax - 6% (PA only)
All orders are shipped promptly upon receipt/verification of payment, via USPS mail. Please allow at least 4-5 days for delivery from the time your order is placed. Keep in mind that credit card orders require 24 hours to clear. If we foresee any type of delay, you will be notified.
International Orders
For orders outside the USA, actual shipping/handling will be slightly higher. Most orders will be sent via USPS Airmail. The shopping cart will automatically add the correct s/h charge to your order (based on total weight and country). Payment must be in US$.
Express Shipping Options
Need your order shipped fast? We can also ship orders via USPS Priority, Overnight or Global Express. These options are available for additional cost. Please contact us to check on stock availability and additional shipping charges.
